It is our team’s know-how and insight at Hospitability that stands us apart.
Our five-strong group of founding consultants at Hospitability are supported by a selected network of trusted associates, personally chosen for their individual fields of expertise.
Glyn Williams, Director
Acorn Award winner in 1998 from The Caterer magazine, Glyn’s graduate career took him into country house hotels and Michelin-starred restaurants across England and Wales. Becoming the AA’s youngest Area Hotel and Restaurant Inspector in 1997 gave an unrivalled and in-depth exposure to the challenges hospitality businesses face, both those successful and troubled.
Five years on, he then worked as a freelance inspector for many years, for the likes of The Good Food Guide, Alastair Sawday and Inn Places. Having also owned a hotel in Southwold, Suffolk, Glyn has ‘walked the walk’ in grasping first-hand the difficulties independent, owner-run businesses can face. Fifteen years later, he continues to bring financial and award success for his long-standing hotel and restaurant consultancy clients.
Stephen David, Founder
With nearly three decades as Executive or Head Chef and twenty years advising clients as a chef consultant, Stephen’s ability behind the hotplate is undoubtedly tried-and-tested.
Specialising in food and beverage strategy and delivery, his proven strengths lie in menu development, culinary delivery, purchasing systems, staff recruitment & training and operational standards.
Stephen’s career path at the stove took him to the helm of some of East Anglia’s most influential kitchens; after heading up a new opening kitchen in his early twenties, his first Executive Chef role was at the famous Hoste Arms in Burnham Market, then listed in The Times World’s Best 100 Hotels.
Combining the best of commercial acumen as award-winning restaurateur, highly-experienced kitchen manager and accomplished chef, Stephen has advised all kinds of clients, from the smallest owner-run establishments to nationally-acclaimed companies, including the likes of Adnams plc and Thorpeness & Aldeburgh Hotels.
Emma Kindred, Founder
Emma is an accomplished food and interior photographer working in Suffolk.
Originally studying at Norwich School of Art & Design, Emma graduated and went on to work as a photographer and designer for a number of local production houses before going solo.
Focusing on both the subjects of the produce and the producer, to give a wide ranging collection of images to help brands tell their stories and market their products and eateries.
Nick Lane, Director
Cutting his cloth in blue chip marketing with the likes of Norwich Union and Aviva, Nick founded his own marketing agency over a decade ago, helping his diverse collection of client businesses to realise their potential through understanding their customer need and proactive delivery.
Embracing the best of modern practice in how he operates, Nick’s values are more old school, placing much on integrity and loyalty, building long-lasting relationships based on mutual trust and confidence. A strategic thinker and focussing largely in the lifestyle and hospitality sector, Nick specialises in developing online strategies for website, social media and email relationships, advertising engagement, production of printed collateral and effective media relations.
James Kindred, Founder
James has been in design and branding for the last twenty years, running studios at some of the regions most successful boutique agencies.
In 2013, James co-founded online booking system Inn Style, which powers hundreds of accommodation properties all over the UK and generated over £52m in revenue for its users in 2018 alone.
With this blend of creative and technical understanding, James brings a fully fledged skillset of how to present hospitality businesses to customers, but also ensure messaging and technical requirements are in place to convert them into paying customers.